Frequently Asked Questions

We provide flexible lease options with terms ranging from 7 to 15 months.

Our rental criteria include a minimum of two years of rental history and income that is three times the monthly rent.

Our standard deposit starts at $500 and can increase up to $1,500 with conditional approval. To make move-in costs more manageable, we offer a Security Deposit Alternative Program.

If a security deposit is paid, it is fully refundable under the condition that all final utilities are settled, the apartment remains undamaged, and rent is paid in full. However, please note that the Security Deposit Alternative is non-refundable.

Our application fee amount is $50 per adult applicant (non-refundable).

We conduct thorough checks on all applicants, including credit and criminal background screenings, as well as verification of rental history and employment.

Yes, you can go to our prospect portal at WhitePinesShakopee.com.

When applying to White Pines, there is a $50 application fee per adult (non-refundable) and a $200 administration fee (non-refundable). Upon move-in, rent and deposit are required.

The initial payment includes the first month's rent and a security deposit. Please note that the security deposit cannot be applied towards rent. Additionally, if your move-in date is after the 19th of the month, you will be responsible for the rent for the following month.

Rent is due on the 1st day of each month.

Rent payment options include online payments using an e-check, credit, or debit card. Alternatively, payments can be made in person at MoneyGram locations.

Late fees are applied at midnight on the 5th day of each month. The late fee amount is calculated at 8% of your apartment rent.

Yes, we require our residents to have $100,000 of liability coverage.

Utilities are not included in the rent.

The following utilities are not included in the rent: electric, water, sewer, internet/cable, trash, and gas.

The utility costs vary depending on the size of the apartment, the season, and the number of occupants.

We do not provide furnished apartments. However, kitchen appliances are included.

Water beds are not permitted.

Yes, we offer garage rentals for $100 per month.

Yes, we do offer corporate apartment rentals.

Failure to fulfill your obligations under the lease may result in legal action and termination of the lease agreement.

We do have a break lease option. We require an amount equal to 2 month rent plus a sixty-day written notice with rent due during those 60 days.

The fees are outlined in your lease agreement.

We do not permit Airbnb rentals.

Our standard policy allows for 2 people per bedroom.

We do allow lease takeovers if approved and all qualifications are met. The deposit remains with the unit in this case. Please contact the office for more details on the lease takeover process.

We typically implement renewal increases at the time of lease renewal.

Our office hours are Monday- Friday from 9:00 am to 6:00 pm.

The Community Room is available for rental Monday through Saturday, between 10:00 am and 6:00 pm.

The Fitness Center is open 24 hours a day.

Please note that we do not have a pool.

Kindly note that we do not have a business center.

We offer a fitness center, a package hub, BBQ Area and a community room.

Please be aware that we do not offer a valet trash service.

We provide a recycling bin.

The property offers internet access for a monthly fee of $65.

Our cable provider is Comcast/Xfinity.

Yes, our units are cable ready.

Yes, the Community Room can be reserved.

Yes, the package hub is located in the 1324 building. Deliveries can also be buzzed in to drop off directly at your unit.

We do not offer additional storage facilities.

Please note that there is no pool on-site.

For routine matters, please call the office to report. However, in case of a serious situation, please contact the police department.

White Pines is a smoke-free building. Smoking is not permitted inside the buildings.

For assistance, please call 952-233-0800. We have a 24-hour answering service available.

You may utilize our resident portal or contact our rental office at 952-233-0800.

Dogs and Cats are permitted. A total of two pets are allowed per household. White Pines utilizes petscreening.com for all animal screening prior to move-in and renewal. A non-refundable pet fee of $300 is required per pet, and pet rent is $25 per month per pet. Dog Breed Restriction List: Pit Bulls, Staffordshire Terriers, Rottweilers, Presa Canarios, Chows, Doberman Pinschers, and Akitas.

All residents must obtain a parking permit from the leasing office. Additionally, all guests must park in the designated visitor parking area (signs posted).

Yes, there is an $25 initial fee for the parking permit upon move-in.

Surface parking spots are not assigned except for guest parking, but garages are assigned parking.

We do not offer reserved surface parking.

Guest parking is marked, and all guests must park in the assigned guest parking area to prevent towing.

Quiet hours are enforced from 10:00 pm to 8:00 am. During these hours, activities that may cause disturbance are prohibited.

You are welcome to decorate your apartment; however, no physical alterations are allowed unless authorized by management.

Our Community Room rental fee includes a $200 non-refundable charge and a $200 deposit, which is refundable provided that no damages have occurred and the community room has been cleaned.

Please note that grills are not allowed on the premises, as per the City of Shakopee ordinance.

Patios and balconies must be maintained in a clean and neat fashion. You are welcome to decorate and furnish them with outdoor patio furniture.

We require a 60-day written notice prior to the end of your lease term. You can obtain the necessary form from our rental office.

Yes, the bus stop is conveniently located across the street from White Pines.

Marshal Road.

Scott County School District: - Elementary School: Red Oak Elementary - Middle School/Junior High: West Junior High School - High School: Shakopee High School

We have laundry rooms conveniently located on each floor of the buildings.

Yes, all units are equipped with a dishwasher.

Energy Star, Frigidaire, GE

Our units do not include microwaves.

Our stoves are electric.

No, garbage disposals are not available.

The tub and shower are combined.

USB outlets are not available in our units.

Upgrade availability varies by apartment. Some apartment homes are fully upgraded.